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Failure in sending new booking email

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3 months 1 week ago #47454 by b3studio
After a booking the system is unable to send emails,
this is the message i get from the logs :
"Core.ERROR: Failure in sending new booking email to guest"
"Core.ERROR: Failure in sending new booking email to hotel"

I used the "Send test email" tool in the configuration but the result was "Test email was not sent",
this happens both with alternative SMTP server enabled than disabled,
while Joomla is able to send email with the same SMTP settings (gmail).

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3 months 6 days ago #47455 by Vince Wooll
With the alternative smtp settings disabled Jomres will use the Joomla smtp settings. If that's not working for you, please raise a ticket so that I can investigate it for you.

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Developed and maintained by Vince Wooll and Aladar Barthi, Jomres was initially conceived in early 2005 as a Mambo based solution to a client’s hotel management needs. While it wasn't originally expected to be an online booking system it quickly morphed into one as users requested more and more features.

As the number of feature requests grew Vince knew that he would need to dedicate more time to the project and in July 2005 Jomres was formally released as a commercial project. Since then, Jomres has become one of Mambo’s, and now Joomla’s, longest running projects. It has survived various versions of Mambo, then Joomla 1.0, 1.5, 1.6, 1.7, 2.5 and 3.

Aladar joined the project in 2010 after using Jomres for his own projects. He was active on the forum, helping other members of the community and eventually Vince invited him to join the team. He has since become an integral part of the project and has contributed significantly to it's development over the years.

Whilst not formally part of the Jomres project, Rodrigo Rocco and the team have become firm friends. Rod is a freelancer who specialises in doing custom work for Jomres users and developing custom plugins for the system that take advantage of it's modular design. He has built many useful extensions including his fabulous new Valentina Template Package.

 

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