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Understand better System Emails

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11 months 4 weeks ago #47544 by Yaritza Ramírez
Hello everyone!

I was beautifying a little bit the Jomres System Email and I cross with this two email files:
- email_guest_newbooking.html
- email_guest_confirmationletter.html
Can somebody explain what's the difference here? When Jomres send one and when the other?

Thanks for help.

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11 months 4 weeks ago - 11 months 4 weeks ago #47545 by Ally
Perhaps if you look at the front end Settings-Email Templates, as seen in the screenshot, it might assist your understanding.



Personally I refer to them as Email 1 & Email 2.

If a booking is made by the customer, rather than a booking request which involved the booking request plugin, then email 1 automatically goes to the customer to tell them step 1 has been done.

If the Approval of bookings is required then email 2 automatically goes to the customer when the booking is approved.

If the detail of the booking has changed at any point, eg rooms changed etc, receptionists can click "Email" in the booking details tabs and send email 2 again.
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Last edit: 11 months 4 weeks ago by Ally.
The following user(s) said Thank You: José Luis

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