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When a user selects the free trial subscription he can't add a new property

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2 months 4 weeks ago #47294 by joejoe2016
Hi,
I added a button on my page that is only visible to logged in joomla-users that directs to the new property-view ( mysite.de/alle-unterkuenfte?lang=de&task=new_property )
This works fine.

Then I activated the subscription module, logged in as a normal joomla-user and selected "free trial". Now I can't add any more a new property. The above link doesn't open any more the add new property view and I can also not select "new property" from the menu.

I configured the paypal payment gateway and have it enabled.

What can I do to solve this problem?

Greetings
joejoe

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2 months 4 weeks ago #47295 by Vince Wooll
I'll be honest, I'm not a huge fan of the subscription functionality. Yes, it works however I think for most people the Stripe Platform Fee approach is actually better although it does demand that the property manager have their own Stripe account.

Stripe takes the payment automatically and puts a percentage into your own account. You get paid daily and the more business your managers do, the more you get paid. Personally I think it's better than basic subscriptions.

www.jomres.net/manual/site-managers-guid...anel/payment-methods

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2 months 4 weeks ago #47296 by joejoe2016
Hi Vince,
Thanks for your reply.

Yes, it might be true that for most people stripe might work as people are booking via the jomres site.

Our use case however is a bit different as we'll be offering houses for groups and they probably wont be booked and paid via our jomres site but directly between guests and the property manager (via a direct bank transfer or cash on arrival).
So we won't be able to charge any commission in these cases.

Furthermore we are kind of relaunching an old existing page that already works with subscriptions - so people are used to this.

Do you have an idea into where I could look to solve the problem? Files? Logfiles?

Thanks
Joejoe

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2 months 3 weeks ago #47299 by Vince Wooll
Check to see if the user has had a free trial in the past (subscriptions table). IIRC there's a limitation that once they've had a free trial they can't have another.

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2 months 3 weeks ago #47303 by joejoe2016
Hi Vince,
thanks for you tip - this helped me.

The problem was that I first created a user, then activated the subscription plugin and then logged in with the beforehand created user.
If I first activate subscriptions and then create a user it works.

Greetings
Joejoe

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Developed and maintained by Vince Wooll and Aladar Barthi, Jomres was initially conceived in early 2005 as a Mambo based solution to a client’s hotel management needs. While it wasn't originally expected to be an online booking system it quickly morphed into one as users requested more and more features.

As the number of feature requests grew Vince knew that he would need to dedicate more time to the project and in July 2005 Jomres was formally released as a commercial project. Since then, Jomres has become one of Mambo’s, and now Joomla’s, longest running projects. It has survived various versions of Mambo, then Joomla 1.0, 1.5, 1.6, 1.7, 2.5 and 3.

Aladar joined the project in 2010 after using Jomres for his own projects. He was active on the forum, helping other members of the community and eventually Vince invited him to join the team. He has since become an integral part of the project and has contributed significantly to it's development over the years.

Whilst not formally part of the Jomres project, Rodrigo Rocco and the team have become firm friends. Rod is a freelancer who specialises in doing custom work for Jomres users and developing custom plugins for the system that take advantage of it's modular design. He has built many useful extensions including his fabulous new Valentina Template Package.

 

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