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Your Payment Gateway (Stripe) is down!

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2 months 2 weeks ago #46485 by David D
David D created the topic: Your Payment Gateway (Stripe) is down!
Hey Vince,

Just a heads-up -- It would appear that your Stripe gateway (for purchasing licenses) is down...

I tried to purchase a Single Property license today. After I entered my credit card details and hit enter, I got a green check indicating all is well, but I was immediately redirected to a blank page with an error message --
"
This page isn’t working

license-server.jomres.net is currently unable to handle this request.
HTTP ERROR 500
"
So I went back to my account and the invoice is still shown as "UNPAID" with no license. However, I found a related credit card transaction when I went to my credit card dashboard. :((

It would appear that I've been charged but received no license. I've already raised a ticket. Could you also look into the gateway problem?

Thanks!
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2 months 2 weeks ago #46486 by Vince Wooll
Vince Wooll replied the topic: Your Payment Gateway (Stripe) is down!
David,

I can't go into details about the purchase, please email me at This email address is being protected from spambots. You need JavaScript enabled to view it. and I can talk to you about it.

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Do not send me PMs, if you need to contact me use the ticket system.
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2 months 2 weeks ago - 2 months 2 weeks ago #46487 by David D
David D replied the topic: Your Payment Gateway (Stripe) is down!
Hi Vince,

Thanks for the prompt reply. I've sent you an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please check your email.

I've replied the ticket. Please let me know how to proceed. Thank you!

- David
Last Edit: 2 months 2 weeks ago by David D.
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2 months 2 weeks ago #46488 by Vince Wooll
Vince Wooll replied the topic: Your Payment Gateway (Stripe) is down!
All resolved, nice doing business with you David.

Follow me on twitter
Do not send me PMs, if you need to contact me use the ticket system.
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2 months 2 weeks ago #46489 by David D
David D replied the topic: Your Payment Gateway (Stripe) is down!
Thank you for the awesome software too, glad to be part of Jomres family. :)

ABOUT US

Developed and maintained by Vince Wooll and Aladar Barthi, *Jomres* was initially *conceived* in early 2005 as a Mambo based solution to a client’s hotel management needs. While it wasn't originally expected to be an online booking system it quickly morphed into one as users requested more and more features.

As the number of feature requests grew Vince knew that he would need to dedicate more time to the project and in July 2005 Jomres was formally released as a commercial project. Since then, Jomres has become one of *Mambo’s, and now Joomla’s,* longest running projects, having survived various versions of Mambo, then Joomla 1.0, 1.5, 1.6, 1.7, 2.5 and 3.

Jomres is a trademark of Woollyinwales IT and can't be used without written consent from the owner.

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