Booking Errors

3 months 6 days ago #47486 by Retha
Booking Errors was created by Retha

Recently, without any changes from my side I started having problems with booking on my site. There is a general Error msg for the guests booking the apartment after confirmation. The booking is however made on Jomres but I do not get any confirmation email and neither does the guests, the bookings are also not being exported to Beds24 (this has been working fine previously) I think it started happening in the last month.
The apartment is blocked and I can see the booking made but I have no idea of this until the guest contact me for confirmation or Payment.

Has anybody else experienced something similar. Any ideas what it could be ?

I have an error log: Error logged Database error more than one result returned. One expected. Stop. <a href=" "> Logfile </a> 2019-07-03 15:06:22 Message: <strong>Database error more than one result returned. One expected. Stop.</strong> File: /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/functions/database.php<br /> Line: 48 Trace: #0 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/jrportal_invoice.class.php(223): doSelectSql('SELECT\n\t\t\t\t\t\t`e...', 2)<br /> #1 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/jrportal_invoice.class.php(113): jrportal_invoice-&gt;create_pii_seller()<br /> #2 /home/rakatrav/public_html/bazatatry/jomres/core-minicomponents/j03025insertbooking_invoice.class.php(372): jrportal_invoice-&gt;create_new_invoice(Array, Array)<br /> #3 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/mcHandler.class.php(152): j03025insertbooking_invoice-&gt;__construct(Array)<br /> #4 /home/rakatrav/public_html/bazatatry/jomres/core-minicomponents/j03020insertbooking.class.php(664): mcHandler-&gt;triggerEvent('03025', Array)<br /> #5 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/mcHandler.class.php(152): j03020insertbooking-&gt;__construct(Array)<br /> #6 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/functions/functions.php(3145): mcHandler-&gt;triggerEvent('03020', Array)<br /> #7 /home/rakatrav/public_html/bazatatry/jomres/core-plugins/wire_transfer/j00605wire_transfer.class.php(148): insertInternetBooking('931e7e39735cf38...', false)<br /> #8 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/mcHandler.class.php(217): j00605wire_transfer-&gt;__construct(Array)<br /> #9 /home/rakatrav/public_html/bazatatry/jomres/core-minicomponents/j06000processpayment.class.php(73): mcHandler-&gt;specificEvent('00605', 'wire_transfer', Array)<br /> #10 /home/rakatrav/public_html/bazatatry/jomres/libraries/jomres/classes/mcHandler.class.php(217): j06000processpayment-&gt;__construct(NULL)<br /> #11 /home/rakatrav/public_html/bazatatry/jomres/jomres.php(277): mcHandler-&gt;specificEvent('06000', 'processpayment')<br /> #12 /home/rakatrav/public_html/bazatatry/components/com_jomres/jomres.php(63): require_once('/home/rakatrav/...')<br /> #13 /home/rakatrav/public_html/bazatatry/libraries/src/Component/ComponentHelper.php(382): require_once('/home/rakatrav/...')<br /> #14 /home/rakatrav/public_html/bazatatry/libraries/src/Component/ComponentHelper.php(357): Joomla\CMS\Component\ComponentHelper::executeComponent('')<br /> #15 /home/rakatrav/public_html/bazatatry/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_jomres')<br /> #16 /home/rakatrav/public_html/bazatatry/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication-&gt;dispatch()<br /> #17 /home/rakatrav/public_html/bazatatry/libraries/src/Application/CMSApplication.php(303): Joomla\CMS\Application\SiteApplication-&gt;doExecute()<br /> #18 /home/rakatrav/public_html/bazatatry/index.php(49): Joomla\CMS\Application\CMSApplication-&gt;execute()<br /> #19 {main}

Makes no sense to me.

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3 months 5 days ago #47489 by Vince Wooll
Replied by Vince Wooll on topic Booking Errors
Please raise a support ticket Retha, and I'll look into it for you.

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Developed and maintained by Vince Wooll and Aladar Barthi, Jomres was initially conceived in early 2005 as a Mambo based solution to a client’s hotel management needs. While it wasn't originally expected to be an online booking system it quickly morphed into one as users requested more and more features.

As the number of feature requests grew Vince knew that he would need to dedicate more time to the project and in July 2005 Jomres was formally released as a commercial project. Since then, Jomres has become one of Mambo’s, and now Joomla’s, longest running projects. It has survived various versions of Mambo, then Joomla 1.0, 1.5, 1.6, 1.7, 2.5 and 3.

Aladar joined the project in 2010 after using Jomres for his own projects. He was active on the forum, helping other members of the community and eventually Vince invited him to join the team. He has since become an integral part of the project and has contributed significantly to it's development over the years.

Whilst not formally part of the Jomres project, Rodrigo Rocco and the team have become firm friends. Rod is a freelancer who specialises in doing custom work for Jomres users and developing custom plugins for the system that take advantage of it's modular design. He has built many useful extensions including his fabulous new Valentina Template Package.


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